Contents
CleanBoot PC Services ("CleanBoot," "we," "our," or "us") operates the website cleanbootpcservices.com. We are a Windows-only PC repair and tune-up service based in Glendale, Colorado.
This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our service.
1. Information We Collect
Information you provide directly
When you fill out our contact form or book a service, you may provide:
- Your name
- Email address
- Phone number
- City and zip code
- Information about your computer (type, model, issues)
- Any other information you voluntarily share in your message
We do not collect payment information. Payments are handled separately through approved channels at the time of service.
Automatically collected information
When you visit our website, we may automatically collect:
- Your IP address and general geographic location (city/region level)
- Browser type and version
- Device type
- Pages visited and time spent on them
- Referring website or source
This data is collected via Google Analytics and Google Tag Manager and is used solely to improve our website and service.
2. How We Use Your Information
We use the information we collect to:
- Respond to your service requests and booking inquiries
- Confirm appointments and communicate pickup/drop-off details
- Provide a quote for services
- Send you service-related communications (non-marketing)
- Improve our website, service offerings, and customer experience
- Analyze website traffic and usage patterns
- Comply with our legal obligations
3. Information Sharing
We do not sell, trade, or rent your personal information to third parties for marketing purposes.
We may share your information with:
- Service providers: Companies that help us operate our website and business (e.g., Formspree for form submissions, Google for analytics). These providers are contractually obligated to protect your data.
- Legal requirements: When required by law, court order, or to protect our legal rights.
- Business transfers: In the unlikely event of a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction.
4. Data Security
We take reasonable technical and organizational measures to protect your personal information, including:
- Using HTTPS (SSL/TLS encryption) on all pages
- Storing data on secure, access-controlled systems
- Limiting employee access to customer information on a need-to-know basis
No method of internet transmission or electronic storage is 100% secure. While we strive to protect your data, we cannot guarantee absolute security.
Note on device data: If you bring your computer in for service, any data on that device is handled according to our in-store procedures. We do not access, copy, or share data from customer devices without your explicit permission.
5. Cookies & Analytics
Our website uses cookies and similar technologies:
- Essential cookies: Required for the website to function (e.g., form submissions, chatbot)
- Analytics cookies: Google Analytics and Google Tag Manager collect anonymous usage data to help us understand how visitors use our site
- Preference cookies: Theme (dark/light mode) preference is stored locally in your browser
You can disable cookies in your browser settings, though some site features may not work correctly without them.
6. Your Rights
Depending on your location, you may have the right to:
- Access the personal information we hold about you
- Request correction of inaccurate information
- Request deletion of your personal information
- Opt out of marketing communications at any time
- Object to certain processing of your data
To exercise any of these rights, contact us at cleanbootpcservices@outlook.com or call (720) 507-7846. We will respond within 30 days.
7. Contact Us
If you have questions about this Privacy Policy or how we handle your data:
- Email: cleanbootpcservices@outlook.com
- Phone: (720) 507-7846
- Location: Glendale & Denver, Colorado